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When will I receive my order?
We try to keep a good supply of our stock
items and ship them out
within 48 hours
as long as payment and art approval have
been received.
For personalized items
involving artwork after your approval of the
artwork the average time is 3 weeks
production and 1 week shipping. Some items
can take as little as 1-week production or
as much as 6 weeks. Let us know your
required date and we’ll help you choose an
item which can arrive on time.
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When is payment due?
We require your payment when placing your order. |
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The minimum
is 300 but can I get 100?
Sorry no.
The factories set most of the minimums based on
process requirements. |
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Who is PM
Branding Corp?
We are a Canadian
company serving North America for the past
fifteen years and offering 1000’s of promotional
products. PMB is a designated preferred supplier
for several franchise operations and specializes
in serving small business units. |
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Where are you located?
We have offices in
Richmond, B.C. Canada and a warehouse in
Newmarket, ON |
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Why should I order from you?
You can shop with
confidence at your own leisure 24 hours a day 7
days a week for 1000’s of promotional products. |
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I’ve looked over your website
and I can’t find what I am looking for.
Just give us a call
at 1-800-736-6226 and our knowledgeable sales
staff will be happy to assist you. |
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I can’t decide which product
is right for my needs. Can you help me?
Yes we can work
with you to come up with a marketing program or
promotional product that is just right. Give us
a call at 1-800-736-6226. |
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How long have you been in
business?
We have been in business
for 15 years. |
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I want to order a personalized
product. What will my artwork look like?
We will fax and
email a proof of your artwork for your approval
before putting your order into production. |
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Why do I need to fax back a
signed authorization after I have placed my
order?
We ask you to
authorize the payment of your order as a means
of protection for you and for us. This proves
that you indeed placed this order and not
someone who is unauthorized to use
your card. |
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Is it safe to give my credit card info over the
net?
Yes we have a
secure site. |
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I’ve found what I want to
order but I am still uneasy about giving my
credit card info over the net. What should I do?
Go ahead and place
your order and you can call our office with your
credit card info at
604-272-7743 or 1-800-736-6226. |
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I prefer to use another method
of payment. Will you take a cheque?
Yes we accept cheques, as
well as money orders and cash. We will need to
process your payment before proceeding to do the
artwork or production. |
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What’s the product quality
like?
We make every
effort to source out and provide quality
products. |
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What if the product is broken
or faulty?
Just give our
customer service rep a call and they will
arrange for the replacement or suitable
compensation for the product. |
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How will I know that you received my order?
We will send you a copy of the invoice. |
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Can you deliver to my post office box?
Sorry no. Couriers
send most of our products to you and they cannot
deliver to a post office box. |
800-736-6226